Does your business want to do more with Facebook Messenger?
Interested in using a chatbot for customer service and marketing?
Facebook Messenger chatbots can help your followers get answers to frequently asked questions and more.
In this article, you’ll discover how to set up a Facebook Messenger chatbot for your business.
Why a Chatbot for Facebook Messenger?
Facebook now lets you install Messenger chatbots on your business page. Chatbots allow you to have an automated conversation with people who click on your Facebook Messenger to start a dialogue.
A series of menus or keywords guides customers to the next steps, saving time and eliminating frivolous requests that don’t lead to sales. It’s an easy way to allow people to interact with your business to buy tickets for an event, get directions, see a menu, set up an appointment, or ask a common question.
An automated responder lets you reply immediately to users with instructions on what to do next or with information about your business.
The chatbot uses keywords that users type in the chat line and guesses what they may be looking for. For example, if you own a restaurant that has vegan options on the menu, you might program the word “vegan” into the bot. Then when users type in that word, the return message will include vegan options from the menu or point out the menu section that features these dishes.
You can create an artifical intelligence bot with triggers that you define. Your bot can respond with blocks of text that help whittle down the pathways for users to take to get answers.
Source: https://www.socialmediaexaminer.com/how-to-create-facebook-messenger-chatbot/
Magic of Chatbot 